romantic luxury holidays

THE GATEHOUSE AT CHATEAU D’ARNAC
TERMS AND CONDITIONS

Contract

The contract for short-term holiday rental shall be made between the Client and IDYLLIC RETREATS. It will be entered into when the deposit is processed and IDYLLIC RETREATS issues the confirmation letter. The contract will be subject to the all the following booking conditions.

Payment

A deposit of 25% is payable at the time of booking, and the remainder to be paid 8 weeks prior to the start date. Non-payment of the balance of the rental on or before the due date shall be construed as a cancellation of the contract by the client. In case of cancellation, please note that if cancelling more than 8 weeks before the start date, the deposit is forfeit.4 to 8 weeks 50% is payable and less than 2 weeks the entire rental fee will be forfeit. Any cancellation made by the Client for what ever reason must be in writing. We advise that you take out Cancellation Insurance.

Method of Payment

Payments may be made by sterling cheque or telegraphic transfer to IDYLLIC RETREATS. All cheques should be sent to IDYLLIC RETREAT, Chateau D’Arnac, 19120, Nonards, FRANCE.

Period of Hire

Rentals commence, unless otherwise notified, at 4 p.m. on the day of arrival and terminate at 10a.m. on the day of departure.

Number of Persons in the property

The number of persons occupying the property must not exceed the number stipulated in the brochure and website. IDYLLIC RETREATS reserves the right to refuse entry to the entire party if this condition is not observed.

Complaints

Should there be any cause for complaint during the occupation of the property, it must be notified promptly to IDYLLIC RETREATS and the case of a serious problem confirmed in writing.

Care of the property

The Client shall take all reasonable care of the property and its furniture, fittings and effects, and leave them in the same state of repair and in the same clean and tidy condition at the end of the rental period as at the beginning. Breakages or damage, or extra cleaning costs must be reimbursed to IDYLLIC RETREATS upon demand.

Liability

IDYLLIC RETREATS, its employees and agents does not accept third party liability in respect of breach of contract, negligence, misrepresentation or otherwise. It is not responsible for the accuracy of any verbal information or statements made by any of its members of staff or agents.

IDYLLIC RETREATS shall be allowed the right of entry to the property at all reasonable times if deemed necessary.

Guests visiting with children must accept responsibility for the safety of their children – no child may swim in the lake or the river.

Honeymoons france 🙂